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Case study · ARKTOP

Family-owned jeweler in Knoxville, TN

A Knoxville jeweler running Google Ads, Meta, SEO and email through three separate vendors, with three separate reports and no shared number.

+257%

online purchases in one year

Before
1.0×
After
3.57×

Online purchases, indexed to the starting baseline

+257%

Online purchases

+165%

Conversion rate

+48%

Website traffic

12 mo

Timeframe

The challenge

Search, paid and email each reported their own success while total revenue stayed flat. Nobody could say which channel earned the sale, so nobody could say where the next dollar should go.

My role

As Head of Digital Marketing at ARKTOP I led the agency’s day-to-day work, hand in hand with the paid media, SEO and content teams.

The result

Online purchases up 257%, conversion rate up 165% and traffic up 48% in one year. The lift came from the channels reinforcing each other, not from any single one.

What we did

  1. 01

    Audit

    Tracking, ad accounts, rankings and email list health.

  2. 02

    Set up

    One measurement layer across every channel.

  3. 03

    Run

    Google Ads, Meta, SEO and lifecycle email on one shared calendar.

  4. 04

    Compound

    Monthly reviews, with budget moved to what earned it.

The client is described rather than named for confidentiality.

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